3. Give Your Customers More Than They Expected
If you want to increase the expectation level of your customer then give them surprise but ensure that it will not incurs any additional cost for your company and customer.
Remember one thing that the general things (good service) that is unnoticed for all. but when you provide the exceptional service then it will create business for you.
-Never amaze your customer with quiet different things, if you create such WOW then what will you do after that. So see your things very slowly so it will create consistency and profitably for your business.